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Emmanuel C.
Emmanuel C.
User

Another Update, Another Issue  en

Autore: Emmanuel C.
Visite 479, Followers 1, Condiviso 0  

Hesistant to update version 2021.2.5 since everything was working perfectly fine, I finally decided to go for it and update it to the lastest version 2021.2.7.

Since I updated it yesterday, the Showbox on all Product pages no longer works.

I went ahead and check the PHP on my web provider's end and PHP on all other parts of the website. Everything works well besides the Showbox on the Product Pages.

Incomedia, please can you fix this issue?

Postato il
4 RISPOSTE
Aleksej H.
Aleksej H.
Moderator
Utente del mese RU

Hello. I checked on my website. In the product category, the popup works fine. But on a separate page of the product itself, the product image does not appear in the pop-up window. Instead, arrows appear to move to the previous or next image.

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Postato il da Aleksej H.
Emmanuel C.
Emmanuel C.
User
Autore

Thank you Aleksej H!

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Postato il da Emmanuel C.
Incomedia
Stefano G.
Incomedia

Hello Emmanuel

Thank you for your feedback, I've verified the situation and proceeded to notify the developers of this

I will keep you posted here

Thank you

Stefano

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Postato il da Stefano G.
Incomedia
Stefano G.
Incomedia

Hi Emmanuel

I would like to inform you that an update is available for testing which addresses your issue, should you be part of the BETA program.

You can read more about it here in case you are not and wish to join:

http://beta.websitex5.com/

Keep in mind that this update will not be available should your license have expired for longer than 14 days now.

If you have the chance to test it out, please leave me a feedback here

Thank you

Stefano

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Postato il da Stefano G.