WebSite X5Help Center

 
Kent B.
Kent B.
User

Cart for v16 pro different design to v2021 pro  en

Autore: Kent B.
Visite 1093, Followers 1, Condiviso 0  

Recently upgraded from v16 pro to v2021 pro.  website is garethbowyer.com.au  when selecting a pic to purchase, a link to the cart was provided and all worked OK.  Now after upgrading to v2021 pro the purchase process stops and will not proceed.  Does this mean a complete redesign of the cart and purchase procedure?

Postato il
7 RISPOSTE - 1 UTILE
JJ. JUAG
JJ. JUAG
User

I went through an order (210718-BB76) everything ok!Explain what should be different.

Order-Email:

Order number: 210718-BB76 Dear Customer, Thank you for your purchase. Below you will find the list of the products you have ordered, the billing information and the instructions for the shipping and payment methods you have chosen. Invoice Address/Shipping address First Name: xx Last name: xx Address: xx ZIP/Postal Code: 33 City: xx State/Province: xx Country (ISO 3166/A2): CH Country: Switzerland Email address: *** Note: test helpcenter Order Date: xx Product list Yengo Country 7312 18in (457mm) - Yengo National Park 1 x $ 100.00 = $ 100.00 Shipping Delivery within Australia: $ 0.00 Payment Bank Transfer: $ 0.00 Total price: $ 100.00 Payment Bank Transfer Following are the details required to make a payment with Bank Transfer: All prices are in $AUD For AUSTRALIAN Purchasers:- Account Name: Gareth Bowyer BSB: 082309 Account Number: 530508469 For OVERSEAS Purchasers:- Swift Code: NATAAU3302S BSB: 082309 Account: 530508469 Bank: National Australia Bank (NAB) Address: Shop 1028, Level 1 Westfield Hornsby NSW 2077 Please note that once the payment is completed, a receipt of payment along with the Order Number will be emailed. Shipping Delivery within Australia Delivery by Mail. The goods will be delivered in 7-14 days. Please contact us if you need further information. Best Regards, our Sales Staff.

Order End:

JJ.

You can still improve the design and adapt the method for sending emails, etc.

Leggi di più
Postato il da JJ. JUAG
John P.
John P.
User

Product page worked here! (UK)

Leggi di più
Postato il da John P.
JiPeR 48
JiPeR 48
Moderator
Utente del mese FR

Hello Kent,

Worked fine too in France... Also received the order confirmation message:

J.P.

Leggi di più
Postato il da JiPeR 48
Kent B.
Kent B.
User
Autore

Thanks for the replies.

In Australia I can not get it work.  The only way I got it to work was to set 'Add the product without showing the cart'.  Not being an expert I am confused.  The site was recently transfered from one.com to an au host.

Leggi di più
Postato il da Kent B.
Adrian B.
Adrian B.
User

Did you hold your PC upside down?

Leggi di più
Postato il da Adrian B.
Incomedia
Stefano G.
Incomedia

Hello Kent

So, if you perform a purchase from Australia you can't get it to work?

At what step do you get an error precisely? Can you attach a few screenshots displaying the entire procedure as to understand exactly what you're doing?

Keep me posted here

Thank you

Stefano

Leggi di più
Postato il da Stefano G.
Esahc ..
Esahc ..
Moderator

Kent, is the online site the most recent version?

Please answer Stephano first and treat my post as commentary.

I can click on an image in the gallery and proceed with order. If this is the part not working for you, have you cleared your browser cache (CTRL+F5) or if doing a local preview have you forced a full preview rebuild to clear the preview cache (CTRL+preview). I have also experienced a glitch in the past following project upgrade which was resolved by saving and closing the project then restarting the PC.

I am in Oz

Leggi di più
Postato il da Esahc ..