Problem with new product not adding to cart

Autore: Philip P.

Visite 1396, Followers 1, Condiviso 0

Parole Chiave: adding,cart,not,shopping,website x5 pro 2022.1

I added a product and when I add an amount it goes to the next page and stateds the cart is empty, amounts seem to change in the amounts indicator on the baner but later disappear.

All my other shopping cart items work and I also tried copying one and amending the text etc, overwrote all files on the site to be sure and whilst the item shows it wont add itself to the cart.

As said all other cart items work and its not something I've experienced before...

Add th eproduct and it shows the cart as empty, another item previosuly created works normally

Postato il 12/04/2022 10:14:56

3 RISPOSTE - 1 UTILE - 1 CORRETTO

Aleksej H.

Moderator

Hello. Please provide a link to a website page where I can try to buy this item. What exactly is it called?

I recommend trying this:
1) Delete all site files from the hosting and re-upload it.
2) Try different versions of PHP on hosting.

Postato il 13/04/2022 05:01:23 da Aleksej H.

Philip P.

User
Autore

Ok t hanks, I'll look at the php first and see if the hosting one has a newer version, though it passes the site tests when uploading, and then I'll post a link if still not working

Postato il 14/04/2022 21:15:30 da Philip P.

Philip P.

User
Autore

Yes thanks, I updated to 7.4.22 I think it was, and it seemed to do the trick

Thanks..

Postato il 14/04/2022 21:24:23 da Philip P.