WebSite X5Help Center

 
Philip P.
Philip P.
User

Problem with new product not adding to cart  en

Autor: Philip P.
Besucht 885, Followers 1, Geteilt 0  

I added a product and when I add an amount it goes to the next page and stateds the cart is empty, amounts seem to change in the amounts indicator on the baner but later disappear.

All my other shopping cart items work and I also tried copying one and amending the text etc, overwrote all files on the site to be sure and whilst the item shows it wont add itself to the cart.

As said all other cart items work and its not something I've experienced before...

Add th eproduct and it shows the cart as empty, another item previosuly created works normally

Gepostet am
3 ANTWORTEN - 1 NüTZLICH - 1 KORREKT
Aleksej H.
Aleksej H.
Moderator

Hello. Please provide a link to a website page where I can try to buy this item. What exactly is it called?

I recommend trying this:
1) Delete all site files from the hosting and re-upload it.
2) Try different versions of PHP on hosting.

Mehr lesen
Gepostet am von Aleksej H.
Philip P.
Philip P.
User
Autor

Ok t hanks, I'll look at the php first and see if the hosting one has a newer version, though it passes the site tests when uploading, and then I'll post a link if still not working

Mehr lesen
Gepostet am von Philip P.
Philip P.
Philip P.
User
Autor

Yes thanks, I updated to 7.4.22 I think it was, and it seemed to do the trick

Thanks..

Mehr lesen
Gepostet am von Philip P.