WebSite X5Help Center

 
Nhojo K.
Nhojo K.
User

Not attach local files in a link when you're not connect with internet  en

Autore: Nhojo K.
Visite 829, Followers 1, Condiviso 0  

If work offline the program fail to detect local files to attach as a link, its only work when you are connected with the internet.

Please resolve this error, I am using Incomedia Website X5 Pro 2022.2.6

Postato il
4 RISPOSTE - 1 UTILE
Aleksej H.
Aleksej H.
Moderator

Hello. You're right. If you use Windows Explorer, then the files are not visible. But try the "WebSite X5 explorer". This can help.

Leggi di più
Postato il da Aleksej H.
Nhojo K.
Nhojo K.
User
Autore

Thank you, but I think they need to update the software because it is true that it work with WebSite X5 explorer but only if you're connected to the internet, out of internet connection files are invisible.

Aleksej H.
Hello. You're right. If you use Windows Explorer, then the files are not visible. But try the "WebSite X5 explorer". This can help.
Leggi di più
Postato il da Nhojo K.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Leggi di più
Postato il da Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Nhojo 

I can confirm the issue and I would like to let you know that the issue is currently being solved. As soon as news on this becomes available, I will be sure to notify you here

Thank you

Stefano

Leggi di più
Postato il da Stefano G.