Problem with activation

Autore: Jan K.

Visite 797, Followers 1, Condiviso 0

Parole Chiave: website x5 evo 2022.2

Every time the WebSite starts, it asks for reactivation.
Each activation attempt ends successfully.

Thank you for the instructions on how to activate permanently.

Postato il 18/09/2022 12:27:22

4 RISPOSTE - 2 UTILI - 1 CORRETTO

Andrzej K.

User

Probably you use programm not in admin profile. The programm has to be used in admin profile.

Postato il 18/09/2022 19:47:03 da Andrzej K.

Aleksej H.

Moderator

Hello. I agree with Andrzej K..
If you have several accounts on your computer, you must activate the program for your account. But activation requires administrator access rights. Temporarily make your account administrator and activate the program. Or always run the program as administrator.

Postato il 19/09/2022 05:33:53 da Aleksej H.

Elisa B.

Incomedia

Hi Jan,

thank you for getting in touch.

Please check if under C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 - Evo and if the licence.iwl file is inside this folder.

If this folder exists and the file is there, copy the folder and paste it under c:\Users\ Your Windows username \AppData\Local\Incomedia and then start the program.

Thanks! Kind regards.

Postato il 19/09/2022 09:24:29 da Elisa B.

Jan K.

User
Autore

Thank you,
copying the file solved the problem.

Postato il 19/09/2022 19:59:08 da Jan K.