Problems with website
Autore: Natcha V.Dear Incoimedia,
I am facing some problems with the website Thai Chili Restaurant. This website is running with the Incomedia Website X5. The problem is:
* I wanted to change some text in the website. But I also deleted a folder in the website ( the folder "Maandmenu" under "Menu"). But now the export to internet is not working any more. When I try to export the website it says: "Error with making the folder". May be it has somethig to do with me deleting the folder, but I see no way to undo that.
Our restaurant is re-opening September 29, so I wanted to put that on the website. Is it possible to fix this problem quickly?
By the way. I also bought the "new version" of the Website X5 this week, so I can update the website (or put the website on this new version?). But that is something that does not need any hurry.
I hope you can help me soon.
Best regards,
Natcha and Geurt Visser
Are your website hosted at one.com?
You can use a FTP-program like FileZilla to upload your website, as a workaround.
Hi there!
Can you please post a screenshot of the error message you get?
Also, please try to press CTRL+Preview and then export the whole website again.
Thanks! Kind regards.
Autore
Thanks for the reactions. The export unfortunately doesn't work after CTRL+Preview.
Hi Natcha,
is one.com as your hosting provider?
Thanks! Kind regards.
Autore
That is one.com.
I already used FileZilla for the immediately necessary changes (thanks for the tip). That worked. But I also want to make some other changes and that is more convenient via the Incomedia program.
Read here, it might be useful to you, they found a solution:
https://helpcenter.websitex5.com/it/post/253464
Hi there!
You may want to contact One.com so to possibly ask for a new correct destination folder.
Thanks! Kind regards.