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John H.
John H.
User

Video Autoplay seems is no longer functional. Videos have to be manually started  en

Autore: John H.
Visite 2448, Followers 1, Condiviso 0  

I have added videos from my hard drive as .mp4 and selected autoplay, but when I publish my site I have to manually start the video. I have tried Firefox, Edge, and, Chrome on android and all fail to autoplay.

Currently using X5 evo 2022.2.11This feature worked in previous versions.

Can you help please?

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4 RISPOSTE - 1 UTILE
Aleksej H.
Aleksej H.
Moderator

Hello. As far as I know, browsers on mobile devices disable autoplay.

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Postato il da Aleksej H.
John H.
John H.
User
Autore

It was only the Chrome browser on an andriod device. Firefox and Edge were both PC based and dont auto play.

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Postato il da John H.
Aleksej H.
Aleksej H.
Moderator

Please provide a link to the site page with the video and send video object's settings screenshots.

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Postato il da Aleksej H.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

(It > En) ... Attention! ...
... AUDIO AutoPlay and VIDEO AutoPlay (*) has always been blocked on "mobile" devices, as also shown in all program guides ...
... currently by convention ... AutoPlay has also been blocked in newer desktop browsers...
... interactivity is needed, and even going back from another page corresponds to interactivity and in this case the autoplay function is activated...
... so to make the AUDIO and / or the VIDEO work you need to foresee and operate the PLAY / (STOP) button ...
..........................
... (*) - containing the audio track....

............................

+>> Stefano (Staff) >> https://helpcenter.websitex5.com/it/post/254050#comment31

.

ciao

.

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Postato il da  ‪ KolAsim ‪ ‪