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John H.
John H.
User

Video Autoplay seems is no longer functional. Videos have to be manually started  en

Author: John H.
Visited 2441, Followers 1, Shared 0  

I have added videos from my hard drive as .mp4 and selected autoplay, but when I publish my site I have to manually start the video. I have tried Firefox, Edge, and, Chrome on android and all fail to autoplay.

Currently using X5 evo 2022.2.11This feature worked in previous versions.

Can you help please?

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4 ANSWERS - 1 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. As far as I know, browsers on mobile devices disable autoplay.

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Posted on the from Aleksej H.
John H.
John H.
User
Author

It was only the Chrome browser on an andriod device. Firefox and Edge were both PC based and dont auto play.

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Posted on the from John H.
Aleksej H.
Aleksej H.
Moderator

Please provide a link to the site page with the video and send video object's settings screenshots.

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Posted on the from Aleksej H.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

(It > En) ... Attention! ...
... AUDIO AutoPlay and VIDEO AutoPlay (*) has always been blocked on "mobile" devices, as also shown in all program guides ...
... currently by convention ... AutoPlay has also been blocked in newer desktop browsers...
... interactivity is needed, and even going back from another page corresponds to interactivity and in this case the autoplay function is activated...
... so to make the AUDIO and / or the VIDEO work you need to foresee and operate the PLAY / (STOP) button ...
..........................
... (*) - containing the audio track....

............................

+>> Stefano (Staff) >> https://helpcenter.websitex5.com/en/post/254050#comment31

.

ciao

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Posted on the from  ‪ KolAsim ‪ ‪