WebSite X5Help Center

 
Adrian B.
Adrian B.
User

File Selection shows file structure, but then goes blank after 1 second  en

Autore: Adrian B.
Visite 888, Followers 1, Condiviso 0  

X5 Pro under Parallels on M2 Macbook

Image Object open

double click on the open folder icon for the "Image File:"

File Selection window opens and shows file structure. But after 1 second, the window goes blank.

Choose cancel, repeat process and same happens in a loop.

Instead of cancel, choose OK on the blank screen - error message appears after a few seconds that you have not chosen a file "You didn't specify the file you want to import". Choose OK, same blank screen.

Postato il
2 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Probably a compatibility issue. I do not see such a situation in Windows 11 (Intel Core i5-12600K).

Leggi di più
Postato il da Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Adrian

It is definitely possible.

As mentioned in your other topic, since we do not officially support MacOS systems, it is unknown to us if this can be caused by an incompatibility with the new M2.

Should there be news on this, it will be made known to the community

Thank you

Stefano

Leggi di più
Postato il da Stefano G.