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Donald H.
Donald H.
User

Dns Setup Problem  en

Autore: Donald H.
Visite 719, Followers 1, Condiviso 0  
Parole Chiave: dns,website x5 evo 2023.2

I have a domain that was registered with GoDaddy and i am trying to configure dns to get it to point to my free Websitex5 hosting space. Ive tried to set up the entries as indicated, but im getting errors when i try to confirm. The attached screenshot shows DNS on GoDaddy as currently configured. It shows the required Websitex5 entries that I configured along with several entries that were already there. Your help will be greatly appreciated.

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3 RISPOSTE - 1 UTILE
Daniel W.
Daniel W.
User
Utente del mese EN

Incomedia would have to answer the question, which should be the case during normal office hours in Europe.

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Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese EN

Since Incomedia didn't answer, I assume that Incomedia would prefer a domain transfer.

Another possibility would be to set up a redirection at GoDaddy to the WebSite X5 webspace.

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Postato il da Daniel W.
Incomedia
Stefano G.
Incomedia

Hello Donald

I would recommend not keeping any previous DNS, since these can conflict with the new ones.

However, as far as DNS redirection goes, we can only provide the correct DNS to use. Since each domain provider has its own panel to configure them, the GoDaddy support is responsible to help you set them up correctly on their side, so I would like to ask you to notify them about this. They will check the correct insertion of the DNS we provided to make sure they work as intended on their platform

I remain available here

Stefano

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Postato il da Stefano G.