WebSite X5Help Center

 
Martin R.
Martin R.
User

How to change default country?  en

Autore: Martin R.
Visite 518, Followers 1, Condiviso 0  

Hi,

I have my website all running well, and it was a bit annoying that in cusatomer details in the cart USA came up as default country.
As we are Australian based, every customer will need to alter this.

But then I decided to add additional postage amounts for the off change that an order will come in from USA, UK or NZ.

Problem now is that as USa is the default country, when items are added to the cart, postage is automatically increased to the USA amount until the customer proceeds to enter their details, when it reverts back to the Australia postage amount.

Obviously I don't want a customer thinking that postage is so high, as they are likely to bail on the order before proceeding fuurther.

Is there a way to make Australia my default country?

Assuming there is a setting I maybe missed when doing the website?

www.livelovecrystals.com.au

Postato il
10 RISPOSTE
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

Maybe it will help to change the currency to Australian dollars.

-----

Leggi di più
Postato il da Daniel W.
Martin R.
Martin R.
User
Autore

Thanks Daniel,


It is already set to Australia dollars.

Leggi di più
Postato il da Martin R.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

Another possibility could perhaps be the culture_id, see screenshot below

Otherwise you will have to wait for the Incomedia employees (if necessary online during office hours in Italy from Monday to Friday), where you will have to preset the country of the most frequent customers.

-----

Leggi di più
Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

Sorry - here is the correct screenshot

-----

Leggi di più
Postato il da Daniel W.
Axel  
Axel  
User
Utente del mese FR

I have an interrogation ? does this setting is alwayd ON after a software update ? foot-in-mouth

Does anyone can confirm it ?

Leggi di più
Postato il da Axel  
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

x Martin R., ... (It > En) ...  what you see in my STAMP could be obtained with the EXTRA code of one of my inventions...
...if you are interested let me know and I will come back here...

.

ciao

.

Leggi di più
Postato il da  ‪ KolAsim ‪ ‪
Martin R.
Martin R.
User
Autore

Thanks Daniel,

culture id and lang code are both already set to en-GB.

Wondering if under country names if I alter 'United States' to 'USA' if it might lose the automatic setting to America and perhaps have no default?

Not an area I'd be mucking around in unless advised to.

Leggi di più
Postato il da Martin R.
Martin R.
Martin R.
User
Autore

KolAsim - thank you, I'll wait and see if there is a work around first. if not I'll hit you up :) 

Leggi di più
Postato il da Martin R.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

For me, "Germany" is automatically selected because I live in Germany, so a Javascript must make this entry because the word "Germany" cannot be found in the source code of the website.

I don't know if Incomedia can help if the Javascript code detects the wrong country.

Since the office in Italy is expected to be unoccupied over the weekend, a message from Incomedia will probably not be available until Monday at the earliest.

Maybe try KolAsim's suggestion with the extra code (Javascript).

-----

Leggi di più
Postato il da Daniel W.