In the customer area of ​​your web host, set the PHP error messages to “off”.

If you cannot set the PHP error messages to “Off” yourself, please ask the web host’s support for help.

Example of the section with the settings for the PHP error messages in the customer area of ​​the web host, in the screenshot it is the web host "Hosteurope". It might be similar with other web hosts.

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The problem is still not fixed.

What was placed on the homepage when a PHP error message was already displayed here?

If necessary, post screenshots so that Incomedia staff, moderators or WebSiteX5 users can assess what the problem is.

Here is a screenshot.

I mean, which objects are placed on the homepage and was any additional PHP code inserted?

Incomedia employees will probably only be available again during office hours in Italy and will be able to analyze the website in more detail.

Normal users and helpers only see the error message and have no other information about what is behind the error message.

----- Example of the grid from WebSite X5 -----

The error appeared suddenly in several websites that are done by website x5.  Although I have been using your software since the first version.  Please help me urgently to fix this problem since all my clients are complaining.

Parse error: syntax error, unexpected ':', expecting ';' or '{' in /home/ebtissam/public_html/res/x5engine.php on line 6252

Parse error: syntax error, unexpected ':', expecting ';' or '{' in /home/topwoode/public_html/res/x5engine.php on line 6785

www.topwood-egypt.com

https://www.topwood-egypt.com/page-27.php

Incomedia would have to fix errors in the code of the PHP files.

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File: /res/x5engine.php

Line 6785: static function from_db_data($db): ImDb

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But if it's just a matter of small error messages that don't affect the functionality of the website, then it's enough to set the error messages to "off" in the web host's customer area.

The customer area of ​​my web host (Hosteurope), see screenshot in the second post, is probably similar to other web hosts. Have the PHP error messages been set to “off” here?

If a response is expected from Incomedia, then probably wait until after the holidays, see

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Support during the Holidays

Autor: Incomedia

Hi everyone!
We would like to inform you that on December 25th and 26th, 2023 and on January 1st, 2024 our offices will be closed for the holidays.

Thanks,
Incomedia Team

>> https://helpcenter.websitex5.com/it/post/262504

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a lot of thanks for your help

When I updated the php version from 5.6 to 7.2 from the PHP Manager from the Cpanel, the pages worked.