WebSite X5Help Center

 
W. Koek
W. Koek
User

Templates downloaded from X5 don't preview. Newly created (blank) work fine.  en

Autore: W. Koek
Visite 713, Followers 1, Condiviso 0  
Parole Chiave: website x5 pro 2024.1

Templates downloaded from X5 don't preview. Newly created (blank) work fine.  Also my older projects (converted from Evolution 12) work fine. When I start the template projects, downloaded from Incomedia and I hit preview, the screen stays blank. When I export it to a folder or go to the preview folder created, there is also nothing like an index file. The only index file I see is in \preview\admin folder. This mis a index.php file. Attached some .jpg files from teh folders and the things I see.  I didn't try to upload it to internet yet. That's my next step, to see if the website shows.

Postato il
7 RISPOSTE - 1 CORRETTO
Giancarlo B.
Giancarlo B.
User

hi, waiting for the staff, try disabling the antivirus and starting website x5 as administrator, bye.

Leggi di più
Postato il da Giancarlo B.
Axel  
Axel  
User

Try to do Ctrl + Preview to reconstruct the project. could be long !

Leggi di più
Postato il da Axel  
Axel  
Axel  
User

Try to do Ctrl + Preview to reconstruct the project. could be long !

Leggi di più
Postato il da Axel  
W. Koek
W. Koek
User
Autore

Hi everyone,

Thanks for reacting. I already tried all of thes things (CTRL-Preview, disabling anti-virus, reinstalling, with and without admin rights, and some other things). Without success unfortunately.

All my other projects work fine: older ones from website evo 12, and also newly created projects from blank templates in website x5 pro).

So it only happens with preset templates from website X5, i guess there's something in those templates that prevet previewing on my computer.

Please help!

Leggi di più
Postato il da W. Koek
W. Koek
W. Koek
User
Autore

It keeps showing this address in the preview window: http://192.168.178.10:8080/index.html (see attachment). My other projects only show index.html) so without my ip address.

Leggi di più
Postato il da W. Koek
W. Koek
W. Koek
User
Autore

Hi guys, I fixed the problem! I first uninstalled the complete version in the normal way. After that I used another uninstaller to do a deeper uninstall (deepcleaned the registry and other unwanted stuff). After this I reinstalled the software and PROBLEM SOLVED! Maybe good to know for other users...

Leggi di più
Postato il da W. Koek