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W. Koek
W. Koek
User

Templates downloaded from X5 don't preview. Newly created (blank) work fine.  en

Auteur : W. Koek
Visité 676, Followers 1, Partagé 0  
Mots-clés :: website x5 pro 2024.1

Templates downloaded from X5 don't preview. Newly created (blank) work fine.  Also my older projects (converted from Evolution 12) work fine. When I start the template projects, downloaded from Incomedia and I hit preview, the screen stays blank. When I export it to a folder or go to the preview folder created, there is also nothing like an index file. The only index file I see is in \preview\admin folder. This mis a index.php file. Attached some .jpg files from teh folders and the things I see.  I didn't try to upload it to internet yet. That's my next step, to see if the website shows.

Posté le
7 RéPONSES - 1 CORRECT
Giancarlo B.
Giancarlo B.
User

hi, waiting for the staff, try disabling the antivirus and starting website x5 as administrator, bye.

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Posté le de Giancarlo B.
Axel  
Axel  
User

Try to do Ctrl + Preview to reconstruct the project. could be long !

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Posté le de Axel  
Axel  
Axel  
User

Try to do Ctrl + Preview to reconstruct the project. could be long !

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Posté le de Axel  
W. Koek
W. Koek
User
Auteur

Hi everyone,

Thanks for reacting. I already tried all of thes things (CTRL-Preview, disabling anti-virus, reinstalling, with and without admin rights, and some other things). Without success unfortunately.

All my other projects work fine: older ones from website evo 12, and also newly created projects from blank templates in website x5 pro).

So it only happens with preset templates from website X5, i guess there's something in those templates that prevet previewing on my computer.

Please help!

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Posté le de W. Koek
W. Koek
W. Koek
User
Auteur

It keeps showing this address in the preview window: http://192.168.178.10:8080/index.html (see attachment). My other projects only show index.html) so without my ip address.

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Posté le de W. Koek
W. Koek
W. Koek
User
Auteur

Hi guys, I fixed the problem! I first uninstalled the complete version in the normal way. After that I used another uninstaller to do a deeper uninstall (deepcleaned the registry and other unwanted stuff). After this I reinstalled the software and PROBLEM SOLVED! Maybe good to know for other users...

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Posté le de W. Koek