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Rene Meza
Rene Meza
User

Again....I'm down  en

Autore: Rene Meza
Visite 541, Followers 1, Condiviso 0  
Parole Chiave: down,website x5 pro 2024.2

Again...It looks like my webspace is being activated. Nobody can access my webpage. Please help.

Postato il
11 RISPOSTE
Daniel W.
Daniel W.
User

According to the note on the screenshot, it may take up to 48 hours to become active.

The Incomedia employees won't be online here until Monday and nobody will probably be able to do anything until then.

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Postato il da Daniel W.
Daniel W.
Daniel W.
User

Is this the website?

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Postato il da Daniel W.
Miguel Galarza
Miguel Galarza
User

I can also access the site. (I'm from Mexico)

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Postato il da Miguel Galarza
Moh Baba Ali
Moh Baba Ali
User

Hi, I can also access "from Algeria"

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Postato il da Moh Baba Ali
Incomedia
Eric C.
Incomedia

Hello Rene,
I can also reach the website.
Are you still seeing that warning when trying to export or access the contents of the hosting space?

Eric

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Postato il da Eric C.
Rene Meza
Rene Meza
User
Autore

Same screen. 6 months ago I had the same issue. 

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Postato il da Rene Meza
Incomedia
Eric C.
Incomedia

Hello,
as other users, including me, are still able to visit the website, while you are unable to, it may be an issue with your IP address being blocked.
Please provide me your IPv4 address, which can be found by checking https://whatismyipaddress.com/it/il-mio-ip and I will contact our hosting partner to investigate the situation.

Eric

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Postato il da Eric C.
Incomedia
Eric C.
Incomedia

Hello,
I have reported this to our hosting partner, I will update you as soon as I have news from them.

Eric

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Postato il da Eric C.
Incomedia
Eric C.
Incomedia

Hello,
there was an IP-based block, which has now been removed, please try again now.

Eric

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Postato il da Eric C.
Rene Meza
Rene Meza
User
Autore

I got it. Thank you.

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Postato il da Rene Meza