WebSite X5Help Center

 
Rene Meza
Rene Meza
User

Again....I'm down  en

Author: Rene Meza
Visited 300, Followers 1, Shared 0  

Again...It looks like my webspace is being activated. Nobody can access my webpage. Please help.

Posted on the
11 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month EN

According to the note on the screenshot, it may take up to 48 hours to become active.

The Incomedia employees won't be online here until Monday and nobody will probably be able to do anything until then.

Read more
Posted on the from Daniel W.
Daniel W.
Daniel W.
User
Best User of the month EN

Is this the website?

-----

Read more
Posted on the from Daniel W.
Miguel Galarza
Miguel Galarza
User

I can also access the site. (I'm from Mexico)

Read more
Posted on the from Miguel Galarza
Moh BabaAli
Moh BabaAli
User

Hi, I can also access "from Algeria"

Read more
Posted on the from Moh BabaAli
Incomedia
Eric C.
Incomedia

Hello Rene,
I can also reach the website.
Are you still seeing that warning when trying to export or access the contents of the hosting space?

Eric

Read more
Posted on the from Eric C.
Rene Meza
Rene Meza
User
Author

Same screen. 6 months ago I had the same issue. 

Read more
Posted on the from Rene Meza
Incomedia
Eric C.
Incomedia

Hello,
as other users, including me, are still able to visit the website, while you are unable to, it may be an issue with your IP address being blocked.
Please provide me your IPv4 address, which can be found by checking https://whatismyipaddress.com/it/il-mio-ip and I will contact our hosting partner to investigate the situation.

Eric

Read more
Posted on the from Eric C.
Incomedia
Eric C.
Incomedia

Hello,
I have reported this to our hosting partner, I will update you as soon as I have news from them.

Eric

Read more
Posted on the from Eric C.
Incomedia
Eric C.
Incomedia

Hello,
there was an IP-based block, which has now been removed, please try again now.

Eric

Read more
Posted on the from Eric C.
Rene Meza
Rene Meza
User
Author

I got it. Thank you.

Read more
Posted on the from Rene Meza