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Piet Van Den Boom
Piet Van Den Boom
User

Members area password reset email is not sent  en

Autore: Piet Van Den Boom
Visite 205, Followers 1, Condiviso 0  
Parole Chiave: mail,website x5 pro 2024.3

I set up a members area with automatic registration on www.vofe-woensdrecht.nl. Everything works fine, but when I click  Forgot Password and fill in my e-mailadress, I do not receive an e-mail to reset my password.

As far as I know I gave the right information for the emailaccount and contact form works well.

Has anyone any idea what could be wrong? 

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1 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello. As far as I can see, everything works fine.
I received your letter. But in the Spam folder.
Check your Spam folder.

To try to make your letters less spam-like, please add SPF, DKIM and DMARC records for your domain vofe-woensdrecht.nl. Your hosting technical support service can help you with this.
Also, use SMTP to send letters (https://guide.websitex5.com/en/support/solutions/articles/44002333777-e-mails-how-to-activate-the-e-mail-boxes-included-with-your-hosting-plan).

An example of setting up mail via SMTP is shown in my paid video tutorial.

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Postato il da Aleksej H.