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Michael Smith
Michael Smith
User

Exported backup, now says file cannot be opened  en

Autore: Michael Smith
Visite 331, Followers 1, Condiviso 0  
Parole Chiave: web,website x5 evo 2024.3

Essentailly I made a backup (export) of my webiste, which the program says it cannot ipen as it does not support split files, which it created!  So I've lost the website essentially and Incromedia want me to upgrade LOL

Incromedia used to be good.  Not any more.  Off to find a better and more robust software as this just isn't worth paying for.

If anyone knows how to fix this, or if there is a fix, please let me know.

Cheers

Postato il
6 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

I think that the company's employees will ask you to send the archive of your project. Perhaps they can help.

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Postato il da Aleksej H.
Incomedia
Eric C.
Incomedia

Hello Michael,
I am sorry about the issue.
Could you please provide me with a copy of the IWZIP you have generated, so that I can take a closer look?
You can upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at support @ incomedia.eu (without the spaces).
Thank you.

Eric

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Postato il da Eric C.
Michael Smith
Michael Smith
User
Autore

Hi Eric,

I will do, but I think this is where the issue lies as the file is 2.75GB, which is huge. The website is ofevents.co.uk/photos so it does contain a lot of images.

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Postato il da Michael Smith
Incomedia
Eric C.
Incomedia

Hello Michael,
luckily the size limit of SwissTransfer is larger than WeTransfer, so you should not have an issue with 2.75 GB, although it may take some time to upload.

Eric

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Postato il da Eric C.
Michael Smith
Michael Smith
User
Autore

I've tried uploading 4 times now and it keeps failing :(  I'll see if I can find another website software program as I don't want to rebuid the website with Website X5 for the same thing to happen again.  Thnaks for your advise and help :)

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Postato il da Michael Smith
Jan Van Den Berg
Jan Van Den Berg
User

Hoi Michael,

WordPress

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Postato il da Jan Van Den Berg