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E. Lamarche
E. Lamarche
User

E-commerce loading infinit  en

Autore: E. Lamarche
Visite 194, Followers 1, Condiviso 0  

When we try to use it online, it doesn't load, but on the demo it load. B is set correctly, and everything else work. E-commerce search just doesn't work when published 

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9 RISPOSTE
Claudio D.
Claudio D.
Moderator
Utente del mese IT

link ?

php version ?

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Postato il da Claudio D.
E. Lamarche
E. Lamarche
User
Autore

for now ir running on a local server, still waiting on domaine name validation before making it accessible via a reverse proxy, but the server run php 8.4.2

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Postato il da E. Lamarche
Claudio D.
Claudio D.
Moderator
Utente del mese IT

if you have the latest version of website, this is not yet compatible with 8.4
recommended 8.2

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Postato il da Claudio D.
Incomedia
Eric C.
Incomedia

Hello,
I am sorry about the issue.
When you will publish the website somewhere reachable from the outside as well please provide the URL so that it is possible to inspect the page.
I remain available.

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Postato il da Eric C.
Josue G.
Josue G.
User

Same problem, I have PHP 8.2

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Postato il da Josue G.
Incomedia
Eric C.
Incomedia

Hello Josue,
I am sorry about the issue, could you please provide the URL of your website?
Thank you.

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Postato il da Eric C.
Josue G.
Josue G.
User

hello

The url is https://mgwebdesign.com.mx/fp

I'm updating the store, so I uploaded first in my host to taste the site before upload to the main domain and I have this issue.

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Postato il da Josue G.
Josue G.
Josue G.
User

This is the PHP version installed on the server, and the extensions that are enabled. Is there any one else that must be enabled?

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Postato il da Josue G.
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Eric C.
Incomedia

Hello Josue,
inspecting the Product Search page I can see the error "Unable to connect to DB".
When uploading the website, did a warning about MySQL appear?
I would recommend revising the parameters set in the Data Management section in Step 5 - Export.
I remain available.

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Postato il da Eric C.