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E. Lamarche
E. Lamarche
User

E-commerce loading infinit  en

Autor: E. Lamarche
Visited 196, Followers 1, Udostępniony 0  

When we try to use it online, it doesn't load, but on the demo it load. B is set correctly, and everything else work. E-commerce search just doesn't work when published 

Posted on the
9 ODPOWIEDZI
Claudio D.
Claudio D.
Moderator
Najlepszy Użytkownik miesiąca IT

link ?

php version ?

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Posted on the from Claudio D.
E. Lamarche
E. Lamarche
User
Autor

for now ir running on a local server, still waiting on domaine name validation before making it accessible via a reverse proxy, but the server run php 8.4.2

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Posted on the from E. Lamarche
Claudio D.
Claudio D.
Moderator
Najlepszy Użytkownik miesiąca IT

if you have the latest version of website, this is not yet compatible with 8.4
recommended 8.2

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Posted on the from Claudio D.
Incomedia
Eric C.
Incomedia

Hello,
I am sorry about the issue.
When you will publish the website somewhere reachable from the outside as well please provide the URL so that it is possible to inspect the page.
I remain available.

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Posted on the from Eric C.
Josue G.
Josue G.
User

Same problem, I have PHP 8.2

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Posted on the from Josue G.
Incomedia
Eric C.
Incomedia

Hello Josue,
I am sorry about the issue, could you please provide the URL of your website?
Thank you.

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Posted on the from Eric C.
Josue G.
Josue G.
User

hello

The url is https://mgwebdesign.com.mx/fp

I'm updating the store, so I uploaded first in my host to taste the site before upload to the main domain and I have this issue.

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Posted on the from Josue G.
Josue G.
Josue G.
User

This is the PHP version installed on the server, and the extensions that are enabled. Is there any one else that must be enabled?

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Posted on the from Josue G.
Incomedia
Eric C.
Incomedia

Hello Josue,
inspecting the Product Search page I can see the error "Unable to connect to DB".
When uploading the website, did a warning about MySQL appear?
I would recommend revising the parameters set in the Data Management section in Step 5 - Export.
I remain available.

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Posted on the from Eric C.