WebSite X5Help Center

 
Małgorzata P.
Małgorzata P.
User

Sharing your website on facebook from your phone  en

Autore: Małgorzata P.
Visite 175, Followers 1, Condiviso 0  

sharing your website on facebook from your phone...

Hi, when I share a page from a computer, a new - correct - faviction image is displayed, and when from a phone, an old - bad one, no longer used anywhere, just like in the pictures.. what should I do? please look help..

https://cieplice.pijarzy.pl/

1.

its wrong ,when from phone..

its ok from computer... 

?????????????????????????????? why?

thanks 

Regard Margarret

Postato il
11 RISPOSTE
Daniel W.
Daniel W.
User
Utente del mese EN

I see ...

----- Desktop -----

----- Source code ------

-----

------ Mobile phone simulation -----

Leggi di più
Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese EN

I tested the object on a test page.

Nothing is displayed in Firefox, but it is displayed in Edge and Chrome.

Maybe the Incomedia staff can fix the problem with an update.

----- Browser Firefox -----

----- Browser Edge and Chrome -----

Leggi di più
Postato il da Daniel W.
Daniel W.
Daniel W.
User
Utente del mese EN

The same behavior on the linked website.

-----

Leggi di più
Postato il da Daniel W.
Incomedia
Eric C.
Incomedia

Hello Daniel,
what version of Firefox do you have installed?
With version 137.0 I can see these buttons, both pages are displayed the same way as on Chrome:

Leggi di più
Postato il da Eric C.
Małgorzata P.
Małgorzata P.
User
Autore

ok, thanks.

But problem its here...-when I add from site Add To Any Sticky from phone- adds this pictrue..:

when I add from site Add To Any Sticky from computer- adds this pictrue..:

its no the same.. why? its settings in program ok... this pictrue..:

Eric maybe you know why? program error? 

please check.. from phone, or from computer...

https://cieplice.pijarzy.pl/

I tried everything

please help..

Leggi di più
Postato il da Małgorzata P.
Incomedia
Eric C.
Incomedia

Hello Margaret,
unfortunately the earlier link contained the wrong files, but in any case I recommend not providing the links to download a project directly here.
Please follow these steps instead to provide a copy:
use the Export the project function in Step 5 to generate an IWZIP file, and upload it to https://www.swisstransfer.com/it-it or similar services, then send the download link to support @ incomedia.eu (without spaces).

Leggi di più
Postato il da Eric C.
Daniel W.
Daniel W.
User
Utente del mese EN

Nebenbei bemerkt:

In meinem Firefox blockiert das Werbeblocker-Addon das Objekt "AddToAny Sticky".

Mir ist allerdings der Werbeblocker wichtiger als die Anzeige von AddToAny Sticky.

Leggi di più
Postato il da Daniel W.
Małgorzata P.
Małgorzata P.
User
Autore

for me and not only for me it is independent of the browser and phone brand.. I have just sent the file to incomedia support.. but I have not described the problem from the beginning

Leggi di più
Postato il da Małgorzata P.