WebSite X5Help Center

 
S. Hsiao
S. Hsiao
User

Prices will not be displayed immediately.  en

Autore: S. Hsiao
Visite 319, Followers 1, Condiviso 0  
Parole Chiave: website x5 pro 2025.3

The prices for our e-store products do not display immediately; they take some time to appear. How can we resolve this?

Website is https://www.bktec.net/store.php

Postato il
3 RISPOSTE
Incomedia
Eric C.
Incomedia

Hello,
I am sorry about the issue.
Could you please provide me with a copy of the project, so that I can check whether the slowdown is independent of the hosting space used for the website?
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file.
You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
Thank you.

Leggi di più
Postato il da Eric C.
S. Hsiao
S. Hsiao
User
Autore

I've sent an email. Thanks for your help.

Leggi di più
Postato il da S. Hsiao
Incomedia
Eric C.
Incomedia

Hello,
I exported the website on my hosting space, and although there is a brief delay, the prices are displayed almost instantly after confirming on the pop-up:
https://eric-c.websitex5.me/progetti/www.bktec.net/store.php
I would recommend contacting your hosting provider to examine the situation.
I remain available.

Leggi di più
Postato il da Eric C.