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S. Hsiao
S. Hsiao
User

The website suddenly encountered an issue.  en

Autore: S. Hsiao
Visite 262, Followers 2, Condiviso 0  
Parole Chiave: website x5 pro 2025.1

We are experiencing the following issues. What could be the cause?
1. Unable to open Control Panel
2. "Generic error" appears during checkout in the store
3. "Connect error" occurs when uploading users in Access Management

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Eric C.
Incomedia

Hello,
could you please provide the URL of your website?
Thank you.

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Postato il da Eric C.
S. Hsiao
S. Hsiao
User
Autore

www.bktec.net

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Postato il da S. Hsiao
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Eric C.
Incomedia

Hello,
checking the admin panel and the Product Search, I can see this error, which does not provide additional details, so please check the server logs or contact your hosting provider to find out more.
I remain available.

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Postato il da Eric C.