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Lasse A.
Lasse A.
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Issue with Shopping Cart Reset When Redirecting to Stripe  en

Autore: Lasse A.
Visite 50, Followers 1, Condiviso 0  

I am trying to set up an online store and have been using your AI service for assistance. Everything seems to work fine until I click the “Buy Now” button to proceed to the Stripe payment. At this stage, the shopping cart is emptied and the amount sent to Stripe is reset to zero. How and where can I fix this issue?

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Eric C.
Incomedia

Hello Lasse,
I am sorry about the issue, could you provide the URL of your website to take a closer look at what happens during a purchase?

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Postato il da Eric C.
Lasse A.
Lasse A.
User
Autore

YEs, it's meiwenti.se

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Postato il da Lasse A.
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Eric C.
Incomedia

Hello,
although your website is reached as https, the URL in Step 5 has been set as http, creating a mismatch.
Could you please change the URL in the export settings, and upload the website again?
I remain available.

Additionally, make sure to set up a redirect so that all visitors will reach the same URL, matching the one used in Step 5, as currently the website is reachable both with and without www and with both http and https.

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Postato il da Eric C.
Lasse A.
Lasse A.
User
Autore

I'm impressed, you guys are really amazing. Now it works as it should, thank you very much for the help!

/Lasse

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Postato il da Lasse A.