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Lasse A.
Lasse A.
User

Issue with Shopping Cart Reset When Redirecting to Stripe  en

Author: Lasse A.
Visited 215, Followers 1, Shared 0  

I am trying to set up an online store and have been using your AI service for assistance. Everything seems to work fine until I click the “Buy Now” button to proceed to the Stripe payment. At this stage, the shopping cart is emptied and the amount sent to Stripe is reset to zero. How and where can I fix this issue?

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4 ANSWERS
Incomedia
Eric C.
Incomedia

Hello Lasse,
I am sorry about the issue, could you provide the URL of your website to take a closer look at what happens during a purchase?

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Posted on the from Eric C.
Lasse A.
Lasse A.
User
Author

YEs, it's meiwenti.se

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Posted on the from Lasse A.
Incomedia
Eric C.
Incomedia

Hello,
although your website is reached as https, the URL in Step 5 has been set as http, creating a mismatch.
Could you please change the URL in the export settings, and upload the website again?
I remain available.

Additionally, make sure to set up a redirect so that all visitors will reach the same URL, matching the one used in Step 5, as currently the website is reachable both with and without www and with both http and https.

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Posted on the from Eric C.
Lasse A.
Lasse A.
User
Author

I'm impressed, you guys are really amazing. Now it works as it should, thank you very much for the help!

/Lasse

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Posted on the from Lasse A.