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Michael Curley
Michael Curley
User

Wix mx dns problems  en

Autore: Michael Curley
Visite 75, Followers 1, Condiviso 0  

I am trying to use WIX as my domain holder but want X-5 to host

I am trying to configure my domain using the DNS records provided by x-5.  The five Type A records are fine as well as the TXT record.   But after multiple attempts with the MX value when I push the conformation button the red circle with red exclamation point comes up by the MX value.

I don't even use this site for email,

Please help,

Michael Curley

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Eric C.
Incomedia

Hello,
could you provide additional information?
What is the domain, and could you provide a screenshot of how the MX record was set on the registrar's panel?
I remain available.

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Postato il da Eric C.
Michael Curley
Michael Curley
User
Autore

the domain is district12bridge.org

the MX record was set with:  10mail.district12bridge.org

I contacted WIX help site and I tried it without the 10 and it still didn't work

Thank-you

Michael Curley

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Postato il da Michael Curley
Michael Curley
Michael Curley
User
Autore

I don't have anything in the DNS under CNAME(alieses) does that matter?

Mike Curley

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Postato il da Michael Curley
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Eric C.
Incomedia

Hello Michael,
10 should be the priority value for the MX record, could you check if there's a field where this can be placed?

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Postato il da Eric C.
Michael Curley
Michael Curley
User
Autore

WIX autofilled the 10 priority value in a different field.  That 10 field is not editable

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Postato il da Michael Curley
Michael Curley
Michael Curley
User
Autore

Do I keep the "10" in the Points to field?

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Postato il da Michael Curley
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Eric C.
Incomedia

Hello Michael,
what do you mean by "Do I keep the "10" in the Points to field?"
Could you provide a screenshot of how the records are displayed on your panel, and have you tried checking with the registrar for guidance about how to correctly add it?
I remain available.

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Postato il da Eric C.
Michael Curley
Michael Curley
User
Autore

I tried for several hours with the registar with no sucess.

On a related note:  If I buy a new domain from X-5 -  district12bridge.info, how long does it take to get that domain running?  and if when people click on the old domain  does it some redirect to the new domain?

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Postato il da Michael Curley
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Eric C.
Incomedia

Hello Michael,
usually it takes at most a few days, 2 or 3, before the new domain is operational.
The redirect would need to be applied on your previous domain/hosting space in order to send visitors to the new website.
I remain available.

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Postato il da Eric C.