WebSite X5Help Center

 
Eugene Potter
Eugene Potter
User

Protocol not available error message  en

Autore: Eugene Potter
Visite 241, Followers 1, Condiviso 0  

Can anyone help/other advice please - I go to export my webiste to my hosted space on Website X5 and it displays Authentication and Mulitple Connection tests ok and then present an error message saying 'Unable to Connect to Server -  Protocol not Available.

Postato il
2 RISPOSTE
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

If it doesn't work at a later date, then wait for the Incomedia employees, who will be online again from Tuesday and will take care of the problem.

Leggi di più
Postato il da Daniel W.
Incomedia
Eric C.
Incomedia

Hello Eugene,
I am sorry about the issue, did this occur when trying to export with the default .websitex5.me domain?
Are you still seeing this message?
I remain available.

Leggi di più
Postato il da Eric C.