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Chris F.
Chris F.
User

Cannot access projects after upgrade to website X5 2026.1.6  en

Autore: Chris F.
Visite 38, Followers 1, Condiviso 0  

I have just installed the latest upgrade to website X5 2026.1.6.

When I re-launched the program, and select any of the four projects that I have made, none are available as the following error is returned: "An error occurred while loading the Project. [Access to the path is denied.]"

Website X5 was working prior to the upgrade. What can I do to fix this please?

My published website is www.sigwa.info

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Eric C.
Incomedia

Hello Chris,
could you please make sure the path specified as the project storage (you can check this in the Preferences) does not have writing/reading restrictions?
You can check this in its properties.
Additionally, is the situation the same if you disable temporarily antivirus/firewall, in case they are restricting components of WebSite X5?
I remain available.

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Postato il da Eric C.
Chris F.
Chris F.
User
Autore

Hello,

I have found the problem.

Somehow, the security permissions on the folder C:\Program Files\WebSite X5 - Evolution had changed, and were not permitting my access. 

I have corrected the matter, and all is working now. I have access to all my projects now.

Thanks.

Kind regards, Chris F.

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Postato il da Chris F.