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Dr. Chris C.
Dr. Chris C.
User

An error occurred while loading the project. Could not find the file  en

Autore: Dr. Chris C.
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My license is expired. When I try to load the black template, and I receied an errored message showing that: An error occurred while loading the project. Could not find the file. Please advice how to fix the problem. Thanks in advance.

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Dr. Chris C.
Dr. Chris C.
User
Autore

My license is expired. When I try to load the blaNk template, and I received an errored message showing that: "An error occurred while loading the project". Could not find the file. Please advice how to fix the problem. Thanks in advance.

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Postato il da Dr. Chris C.
Incomedia
Eric C.
Incomedia

Hello,
I can see that the error is referencing a path associated with OneDrive, could you please make sure the connection to it is currently working?
If you check the Preferences in the start page of the software, is the folder used for storing projects a OneDrive folder too?
I remain available.

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Postato il da Eric C.
Dr. Chris C.
Dr. Chris C.
User
Autore

Change the OneDrive folder to the PROGRAM FILE directory and it working fine. Thanks

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Postato il da Dr. Chris C.