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Raoul R.
Raoul R.
User

Software Freezes All The Time since Update  en

Autore: Raoul R.
Visite 64, Followers 1, Condiviso 0  

I’ve rebooted several times, but it hasn’t helped. After every page edit, the software becomes unresponsive for at least a minute. Every single edit. Oh boy…

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Raoul R.
Raoul R.
User
Autore

Having to wait another minute after every little change is incredibly frustrating. You’re spending more time waiting for the software to let you continue than actually building your website. It’s driving me crazy.

New gadgets are fun, but rolling them out on large projects causes more damage than you seem willing to acknowledge. Otherwise, this wouldn’t have become a tradition.

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Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

Please help me reinstall the previous version, because working like this is simply unbearable.

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Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

I’ve now managed to reinstall the previous version. What you hope for with a software update is that existing problems get resolved. And over the past few weeks, that was actually happening. I almost felt as though, while I was working on a major project, the developers were delivering updates tailored to it—making the work faster and gradually reducing the mountain ahead of me.

Then someone decides it’s time to throw another rock into the pond, and once again, I’m the one getting soaked.

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Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

To help narrow down the issue: my last changes in the new version involved editing an order button and replacing a few photos. Those changes went smoothly.

The problems started when I began converting a four-column layout into a three-column layout, rearranging objects and creating space in the rows. From that point on, every edit was followed by at least a minute of unresponsiveness.

This may help you reproduce the problem: it seems to be triggered by restructuring the page layout. I was working on a large project, so that may also be relevant.

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Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

One more detail: the page was in “development mode”. The software has had trouble handling this mode for a long time. If that contributed to the issue, it certainly hasn’t improved in the new version.

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Postato il da Raoul R.
Incomedia
Eric C.
Incomedia

Hello Raoul,
I am sorry about the issue.
Does the project have a large amount of empty spaces/rows in one or more pages?
Could you please provide a copy of it, and give me some examples of edits you attempted, and on which pages, so that I can try to replicate the same behavior?
If available, you can send a copy from 2026.2 and tell me in what section you changed the layout to follow the same steps.
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file, making sure not to use the options to include backup and preview files so that the size of the file is reduced.
You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
Thank you.

By "Development mode" do you mean the page was flagged as "Under Construction"?

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Postato il da Eric C.