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Raoul R.
Raoul R.
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Software Freezes All The Time since Update  en

Author: Raoul R.
Visited 86, Followers 1, Shared 0  

I’ve rebooted several times, but it hasn’t helped. After every page edit, the software becomes unresponsive for at least a minute. Every single edit. Oh boy…

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7 ANSWERS
Raoul R.
Raoul R.
User
Author

Having to wait another minute after every little change is incredibly frustrating. You’re spending more time waiting for the software to let you continue than actually building your website. It’s driving me crazy.

New gadgets are fun, but rolling them out on large projects causes more damage than you seem willing to acknowledge. Otherwise, this wouldn’t have become a tradition.

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Posted on the from Raoul R.
Raoul R.
Raoul R.
User
Author

Please help me reinstall the previous version, because working like this is simply unbearable.

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Posted on the from Raoul R.
Raoul R.
Raoul R.
User
Author

I’ve now managed to reinstall the previous version. What you hope for with a software update is that existing problems get resolved. And over the past few weeks, that was actually happening. I almost felt as though, while I was working on a major project, the developers were delivering updates tailored to it—making the work faster and gradually reducing the mountain ahead of me.

Then someone decides it’s time to throw another rock into the pond, and once again, I’m the one getting soaked.

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Posted on the from Raoul R.
Raoul R.
Raoul R.
User
Author

To help narrow down the issue: my last changes in the new version involved editing an order button and replacing a few photos. Those changes went smoothly.

The problems started when I began converting a four-column layout into a three-column layout, rearranging objects and creating space in the rows. From that point on, every edit was followed by at least a minute of unresponsiveness.

This may help you reproduce the problem: it seems to be triggered by restructuring the page layout. I was working on a large project, so that may also be relevant.

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Posted on the from Raoul R.
Raoul R.
Raoul R.
User
Author

One more detail: the page was in “development mode”. The software has had trouble handling this mode for a long time. If that contributed to the issue, it certainly hasn’t improved in the new version.

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Posted on the from Raoul R.
Incomedia
Eric C.
Incomedia

Hello Raoul,
I am sorry about the issue.
Does the project have a large amount of empty spaces/rows in one or more pages?
Could you please provide a copy of it, and give me some examples of edits you attempted, and on which pages, so that I can try to replicate the same behavior?
If available, you can send a copy from 2026.2 and tell me in what section you changed the layout to follow the same steps.
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file, making sure not to use the options to include backup and preview files so that the size of the file is reduced.
You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
Thank you.

By "Development mode" do you mean the page was flagged as "Under Construction"?

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Posted on the from Eric C.
Raoul R.
Raoul R.
User
Author

Dear Eric and team,

Regarding the empty rows: I had three blank rows to give me room to reorganise the page I was working on. The page is called “Pagina 622” in the project file I will send to your support team.

By “development mode”, I meant the setting labelled “In ontwikkeling” in the Dutch version, which I understand is “Under Construction” in English. In the project I am sending you, I have already unchecked that setting. Remembering previous difficulties with it, I decided to disable it before proceeding further.

To clarify, editing the page caused no noticeable problems in version 2026.2.8. To reproduce the circumstances, please first mark the page as “Under Construction” in that version, then open and convert the project in the new version.

I have since made further edits to the page, so the file no longer reflects its exact layout when the problem first occurred. I suggest adding a few empty rows and moving objects around while changing the layout from four columns to three, as that was what I was doing when the problems started.

Thank you for investigating.

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Posted on the from Raoul R.