Automatic order processing 
Autore: Mirjana M.
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Hello,
I have a problem with the "Automatic order processing" again. The problem was first occurred in February this year, and then you have "updated the certificate" (and update the web servers).
reference post: https://helpcenter.websitex5.com/it/post/275498
Everything worked perfectly until November 3rd. Now it no longer works. After a successful payment, the link is not processed (I have to click it manually in the control panel).
Mirjana
Postato il
Hello Mirjana,
I am sorry that the issue occurred again, I reported the matter to see if the web servers encountered issues again, as they were updated in May.
Hello Mirjana,
we checked the situation, and it appears that the problem is occurring on your server: it is timing out when our server attempts to send the payment notification.
I would recommend contacting your hosting provider and asking them to investigate this.
I remain available.
Autore
Thank you Eric. I will contact them.