WebSite X5Help Center

 
Antonio N.
Antonio N.
User

I can´t to open project after upgrade  en

Autore: Antonio N.
Visite 1986, Followers 1, Condiviso 4  
Parole Chiave: project,upgrade

I can not open my project my whole project is within him and not open. It is giving a notice of problem with XML. I did the last upgrade and now i cant to open my project

Postato il
5 RISPOSTE
Incomedia
Samantha M.
Incomedia

Hello Antonio!

Thank you for the screenshot. I guess your program has been damaged. Could you please kindly send it to file@answers.websitex5.com and add my name + this post number in the email object?

I will then give it to our WebSite X5 creators and they will try to recover it for you.
Please let me know when it has been sent.
Thank you!

Leggi di più
Postato il da Samantha M.
Antonio N.
Antonio N.
User
Autore

the whole folder the program or just my project? because I tested the free version available for download another version that is not open and also shows the same error.

Leggi di più
Postato il da Antonio N.
Antonio N.
Antonio N.
User
Autore

already sent

Leggi di più
Postato il da Antonio N.
Incomedia
Samantha M.
Incomedia

I have received it Antonio, thank you. I will write back as soon as I have news.

Leggi di più
Postato il da Samantha M.
Incomedia
Samantha M.
Incomedia

Dear Antonio,
your file project can not been opened therefore please search for your backup project. You will find it in your project file, it is called ''backup.iwprj'', please rename it into ' project.iwprj'' (this will restore the backup files) and import it into Evo 9.

Leggi di più
Postato il da Samantha M.