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Antonio N.
Antonio N.
User

I can´t to open project after upgrade  en

Autor: Antonio N.
Besucht 2035, Followers 1, Geteilt 4  

I can not open my project my whole project is within him and not open. It is giving a notice of problem with XML. I did the last upgrade and now i cant to open my project

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Samantha M.
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Hello Antonio!

Thank you for the screenshot. I guess your program has been damaged. Could you please kindly send it to file@answers.websitex5.com and add my name + this post number in the email object?

I will then give it to our WebSite X5 creators and they will try to recover it for you.
Please let me know when it has been sent.
Thank you!

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Antonio N.
Antonio N.
User
Autor

the whole folder the program or just my project? because I tested the free version available for download another version that is not open and also shows the same error.

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Gepostet am von Antonio N.
Antonio N.
Antonio N.
User
Autor

already sent

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Gepostet am von Antonio N.
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Samantha M.
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I have received it Antonio, thank you. I will write back as soon as I have news.

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Gepostet am von Samantha M.
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Samantha M.
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Dear Antonio,
your file project can not been opened therefore please search for your backup project. You will find it in your project file, it is called ''backup.iwprj'', please rename it into ' project.iwprj'' (this will restore the backup files) and import it into Evo 9.

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Gepostet am von Samantha M.