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Anton A.
Anton A.
Icm Partner

Error connect (Ilya Mohov)  en

Autore: Anton A.
Visite 638, Followers 1, Condiviso 2  
Parole Chiave: connect,error

Hi,

The client has WebSite X5 Ev 9

He activated the web hosting site: www.one.com/en/1,25-eur

Website: www.ejn-rf.com

S/N: ***

Email: ***

In an attachment screenshot of the error.

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5 RISPOSTE
Incomedia
Samantha M.
Incomedia

Hi! Could you please tell me what the error message says? Embarassed
Thank you!

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Postato il da Samantha M.
Anton A.
Anton A.
Icm Partner
Autore

Hi,

Unable to connect tothe server.
Check the inputparameters of theInternet (ISP)

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Postato il da Anton A.
Incomedia
Samantha M.
Incomedia

Hi!
Please tell him to give all his website details to his provider so that he may verify them.
Thank you!

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Postato il da Samantha M.
Anton A.
Anton A.
Icm Partner
Autore

Hi,

The clientbought anew domain name andhosting servicein the Russian Federationand everything works.
But he wants toplace onhttp://www.one.comhostingfreefor 1 year

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Postato il da Anton A.
Incomedia
Samantha M.
Incomedia

Hi!
I'm sorry for making you wait.
Your client simply has to contact one.com and provide his ftp address, username and password and they will help him upload.

He can only use one.com if he has purchased the full version of WebSite X5 Evolution 9 of course.
Please let me know if I can help any futher.

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Postato il da Samantha M.