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Anton A.
Anton A.
Icm Partner

Error connect (Ilya Mohov)  en

Autor: Anton A.
Besucht 636, Followers 1, Geteilt 2  
Tags:: connect,error

Hi,

The client has WebSite X5 Ev 9

He activated the web hosting site: www.one.com/en/1,25-eur

Website: www.ejn-rf.com

S/N: ***

Email: ***

In an attachment screenshot of the error.

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Samantha M.
Incomedia

Hi! Could you please tell me what the error message says? Embarassed
Thank you!

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Anton A.
Anton A.
Icm Partner
Autor

Hi,

Unable to connect tothe server.
Check the inputparameters of theInternet (ISP)

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Samantha M.
Incomedia

Hi!
Please tell him to give all his website details to his provider so that he may verify them.
Thank you!

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Anton A.
Anton A.
Icm Partner
Autor

Hi,

The clientbought anew domain name andhosting servicein the Russian Federationand everything works.
But he wants toplace onhttp://www.one.comhostingfreefor 1 year

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Incomedia
Samantha M.
Incomedia

Hi!
I'm sorry for making you wait.
Your client simply has to contact one.com and provide his ftp address, username and password and they will help him upload.

He can only use one.com if he has purchased the full version of WebSite X5 Evolution 9 of course.
Please let me know if I can help any futher.

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