WebSite X5Help Center

 
Phil R.
Phil R.
User

Utf-8 code showing in confirmation emails  en

Autore: Phil R.
Visite 1770, Followers 1, Condiviso 0  
Parole Chiave: email

Why does a utf-8 code show as the title of confirmation emails sent automatically to customers from my website? 

The contents of the email and my logo in the email are displayed correctly.  Spam filter also functions correctly.

Postato il
3 RISPOSTE - 1 CORRETTO
Incomedia
Claudio D.
Incomedia

Hello Phil,

Could you please post the link to your website to perform any tests?

Many thanks!

Leggi di più
Postato il da Claudio D.
Phil R.
Phil R.
User
Autore

Hi Claudio,

I have found out, through trial and error, that this occurs if you fail to put any text in the Subject Field of the Confirmation email.  Send me a message through my contact form on my website and you will see that it is now resolved Wink

http://scatteringashes-spain.com

Thanks

Leggi di più
Postato il da Phil R.
Incomedia
Claudio D.
Incomedia

Hello Phil,

nice to hear that the issue is resolved.

Please let me know if I can help you any further! Thank you!

Leggi di più
Postato il da Claudio D.