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Cell problem after update  en

Autore: X5 Croatia
Visite 646, Followers 1, Condiviso 0  
Parole Chiave: cell,problem

Cell style in new update version 9.1.8.1960 is not showing... I cant load the cell style...

Postato il
14 RISPOSTE
X5 Croatia
X5 Croatia
User
Autore

X5uninstalland installagain,be carefuland make a backupof all projects.Do notforget thetranslationx5languagefolder.I thinkit's a mistakeIncomediaprogrammers inxmlfilethat is installedwhen updatingto a new version.

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello Ratko,

It could be that during the update the antivirus blocked or deleted the file and so the cellstyles were no more visible.

Many thanks!

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Postato il da Claudio D.
X5 Croatia
X5 Croatia
User
Autore

Donot bereturnedcellstyle imagesin the application.Triedreinstalling/installingtwice, turned offantivirus...Nothinghelps ...Unfortunatelyhowever, the problemswith yourapplication.

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello Ratko,

Please try to uninstall the program and then delete the WebSite X5 folder in program files and then download the installer from your answers.websitex5.com profile and install it again.

Please keep me updated!

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Postato il da Claudio D.
X5 Croatia
X5 Croatia
User
Autore

Unsuccessfulinstallation.It seemsthat thelinker isbrokenduring installationthatcreates apathto thatfolder.

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello Ratko,

Please check if you have any software installed that could move the image files of the cellstyle. It could be also a software that organizes pictures. I tried to download the installer and install the program again and the cellstyle is available.

Please feel free to write back if you need more information.

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Postato il da Claudio D.
X5 Croatia
X5 Croatia
User
Autore

Still not working...

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello Ratko,

Uninstall the program and download the installer from your profile on answers.websitex5.com.

Once downloadede choose to run it as administrator with the rightclick and then once installed choose the launcher and run this one aslo as administrator.

Keep me updated!

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Postato il da Claudio D.
X5 Croatia
X5 Croatia
User
Autore

Still not working... But aplication is working good.

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello Ratko,

Please check if in following folder zou have the cellstyle pictures:

C:\Program Files\WebSite X5 v9 - Evolution\Res\CellStyle

If they are not present then uninstall the program and download the installer from your profile.

Once downloaded choose to start the installer as administrator with right-click and once installed run the program again as administrator.

Please let me know if this helps.

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Postato il da Claudio D.
X5 Croatia
X5 Croatia
User
Autore

Still not working...

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello Ratko,

Can you please check if the installer copies the files in the C:\Program Files\WebSite X5 v9 - Evolution\Res\CellStyle folder?

Do you get any messages during the installation procedure?

Are you using any security program on your computer?

Many thanks!

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Postato il da Claudio D.
X5 Croatia
X5 Croatia
User
Autore

The pictures are there... Maybe the linker is broken... NOD 32 pro

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Postato il da X5 Croatia
Incomedia
Claudio D.
Incomedia

Hello Ratko,

I tried to reinstall the program to check it but I had always the cellstyles. Do you have also the demo version installed on your computer?

If yes uninstall it and uninstall also the full version and then remove all the WebSite X5 folders in Program files and the Incomedia folder in AppData/local/ and then install only the full version.

Many thanks!

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Postato il da Claudio D.