WebSite X5Help Center

 
Jim R.
Jim R.
User

Upload to internet problem  en

Autore: Jim R.
Visite 2174, Followers 1, Condiviso 0  

I'm running x5 v8. I've begun to get the following error message when uploading to the net: "Unable to view list of files present on the server" and "Operation Failed (error while enumerating the remote files)". My website looks fine in test view, but the live site contains a handful of pages which look badly corrupted, ie text and images are out of place. I've checked with my web host who says there's no server issues at their end. Any ideas, anyone?

Postato il
8 RISPOSTE - 1 UTILE
Larry J.
Larry J.
User

I'm recently having the same problem.

(My website does not seem to be corrupted though.)

Have you had any resolution yet?

Leggi di più
Postato il da Larry J.
Linda Soer
Linda Soer
User

i'm having the same troubles, and i am in need of a quick solution!!!  please!!!

Leggi di più
Postato il da Linda Soer
Jim R.
Jim R.
User
Autore

Haven't had any response yet... 

Leggi di più
Postato il da Jim R.
Incomedia
Claudio D.
Incomedia

Hello Jim,

Please try to activate or deactivate the passive FTP during the export and try also with another FTP client like Filezilla to see if with this one it's possible to connect and see the online files.

Please keep me updated.

Leggi di più
Postato il da Claudio D.
Larry J.
Larry J.
User

Hi,

Following your advice I used active FTP and the problem went away. (See my intervening post on this topic).

But it would help if you could explain why after using passive FTP for over 4 years it suddenly stopped working - there have been no other changes.

Larry

Leggi di più
Postato il da Larry J.
Incomedia
Claudio D.
Incomedia

Hello Larry,

The option passive or active FTP depends on the hosting server settings and it could be they changed the support to active only and this could explain why it stopped working.

Many thanks!

Leggi di più
Postato il da Claudio D.
B. Viliam
B. Viliam
User

I have the same problem. Unfortunately did not help use active FTP. Even he does in the new project where there is only one web page. What should I do? All my e shop is offline!

Leggi di più
Postato il da B. Viliam