Cannot Export Website 
Autore: Alexandra S.
Visite 2588,
Followers 3,
Condiviso 31
I have a problem with exporting my website.
When I am entering my FTP adress and everything is ready to be uploaded, a window pops up after I click on the next button, saying "Cannot contact server because there is a problem with internet provider"
But I am in the internet, I have internet and everything is good.FTP adress is also correct, I checked it 5 times. What is my problem? Please Help me.
I would be gratefull is you answer me as soon as possible.
Thank you.
Alexandra S.
Postato il
Says here you have a Demo version?
Are you uploading to the default remote folder (Initial Directory)
Try using the IP Address of the server instead of the URL......
www.frankscybercafe.com
Autore
X5 Incomedia, I asked you a question about my problem of exporting site.
Waiting for answer???
Alexandra
. . . which antivirus and firewall are you using ?
Working with Vista/Win 7 you started x5 with *RIGHTclick* -> as admin . . . ?
Alexandra I wouldn't ignore advice given to you from the other members.... I myself have helped 500+ X5er's upload to their servers successfully. I will NOT acknowledge your questions anymore as you continue to ask solely for Incomedia's help??
If you are looking for preferential treatment...... Good Luck!!
www.frankscybercafe.com
Autore
Hi, Smarty Cheeky Man,
When you will create a new program evolution 2012 of making new websites,
then I will ask you questions.
Good Luck with creating a new program!
The whole world is waiting for your art!
Dear Alexandra,
Cheeky Man and Pcssa are our moderators, they help us give all our users useful advice in order to give you a quicker solution to your issues. Please listen to their suggestions. If you wish to receive information only from our technical team, you need to open a private post and we will answer you as soon as possible.
Do you still have the same issue? Did you try out Cheeky man's suggestion? Please give us more info! Thank you!
Well thank you Samantha I really appreciate your standing by us!!
We should work together hand in hand as you being the company are concerned about the program you created......
......and us being the consumer want a great product in return!
Which we will acheive by helping one another I think!!
Ok users don't realise that we use your product day in and day out (24/7) we have our own "Experts" as it were. And because we have created our own websites with X5 we want others to do the same. Myself over time have gone round the world numerous times helping hobbyists, companies, charities and more with improving their skills using this X5 product which I think is "THE" greatest website builder of all time!!
See my guestbook at:
www.frankscybercafe.com
......and READ the accolade from the old X5 forum.... This stuff you cannot make up ha ha ha
Thank you once again Incomedia Happy New Year!!!
See attached....
I have to back up what Incomedia say - Cheekyman is my first stop for sorting any problems I have with Website X5 - he's friendly, knowledgable and an expert in X5 and all the other things that come with making up a website.
Please do listen to him as he gives up so much of his time to help many of us.
Yours,
Forrest
www.actualeducation.co.uk
Hi,
I agree 100% with Forrest.
Frank gives great advice, helps lots of people ( incuding yours truely
) and can be called an expert on using Website X5!
Autore
Hello Smarty Cheeky Man ,
To be a representative of Incomedia Company you should communicate at the level of Company - Client. This is a Business Environment, not kindergarden. Now listen to my precious suggestion to you, sign up to a course "Art of Communication in the Business Environment "(between grownups). If you are a moderator of Incomedia, you should call yourself and sign as the Moderator of Incomedia. I will not consult you anymore. (it costs money) and I do not need your suggestions. Free my environment.
Autore
Dear Samantha M.
Thank you for your answer. It would be great to recieve SUGGESTIONS from you how to solve my problem, not how to communicate with users. To be honest I do not know how much more info I should write about my problem, I think it's already understandable. A little suggestion to you, you shouldn't put guilt on a client while communicating with your company. You do not answer to my problem in time, and this is your problem. I bought your program, invested money in your business but my business is not moving because your program is not working. I ask for your help as an advice, and you teach me how to communicate with kids from kindergarden? If a user gives an answer as a moderator from your company, he MUST sign as a Moderator of Incomedia. I advice you to invest money to courses "Art of Commucation" for your moderators, so that your moderators wouldn't ruin your reputation. I also your moderators to sign as "Moderator of Incomedia". Please communicate with me without smileys, I understand words. I hope that one day I will see your technical advices.
Sincerely Alexandra
Autore
Forrest H,
So keep praying to your god "Cheeky Man". I do not need your advices how to communicate with your god "Cheeky Man".
Alexandra
Autore
LogoLogics A,
Oh, Cheekyman's name is Frank. Well it doesn't matter.
Keep agreeing with Forrest H, and with Frank. Keep playing toys in kindergarden. In my environment please do not enter.
Autore
Hello Samantha M,
I found you a great moderator that knows how to communicate, he's name is "BmT 3000". This is his post.
"Hello Alexandra, I've sent your question directly to Incomedia's support staff. I hope they answer you as soons as possible.
Are you able to export to your server outside of WX5, if you use Filezilla or a similar FTP client software ?
B"
(Money for selection of staff, not needed.)
P.S. Make conditions for Cheekyman to work with his overblown ego than he will have the rights for being a Moderator of Incomedia.
With Respect Alexandra,
Your Client.
Autore
Cheekyman,
FREE MY ENVIRONMENT. I hope that your overblown ego understands words. Is that clear enough for you?
ALEXANDRA
Autore
Cheekyman,
P.S. don't forget to take your friends with you from kindergarden.
Alexandra
Dear Alexandra,
I was not accusing you of anything, I'm sorry. I was just explaining why Cheeky man or other users give suggestions. I do not understand what is the problem between you and Frank...
I saw you opened 3 posts with the same title, so we can just follow one. Let me know which one you prefer to follow:
This one
http://answers.websitex5.com/post/20324 -> The public one with BMT answer
http://answers.websitex5.com/post/20103 -> Private post
I think we can close this post.
The idea is that anyone is free to help you here, if you open a public message. If you want to receive help only from Incomedia, then please simply open a new private post.
Let me know, Thanks
Autore
Dear Samantha M,
With speed as fast as this in answering, it is very pleasent to communicate with Incomedia Company. I now feel my self as a CLIENT that respect and a client that is taken care of and respect his time. Answering your questions:
1. I opened 3 posts because you were silent. I tried to contact with you, I called on the phone of your company unfortunately no one answered me.
2. I will not discuss my communication with Frank, it is a private zone. If you are interested in THIS question, carefully read my communication with Frank.
3. How many posts I shall open and where I should and should not communicate, is my decision. With great pleasure I communicate with PEOPLE that respect other people but not with there EGO'S.
I hope that once I will see your TECHNICAL advice.
With Respect Alexandra,
Your Client