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Petru G.
Petru G.
User

"The inserted check word is not correct!"  en

Autore: Petru G.
Visite 813, Followers 1, Condiviso 0  

I made an website with "WebsiteX5 Evolution" and I activated "captcha" anti-spam filter for "contact". When I want to send  an e-mail, the messege is:"The inserted check word is not correct!" even I write the correct word. Can you tell me which is the problem?

Regards, Gabriel

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2 RISPOSTE
Anthony A.
Anthony A.
User

did you upload your website to your server? captcha only works on server and not local computer.

if this post is the correct answer, please mark this answer as correct answer.

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Postato il da Anthony A.
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Claudio D.
Incomedia

Hello Petru,

Try to clear the browser cache and then refresh the page. Once done try to enter the captcha again to see if then it works correctly.

Many thanks!

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Postato il da Claudio D.