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Martin Van Balen
Martin Van Balen
User

Only trouble since migrating from 10 to 11  en

Autor: Martin Van Balen
Visited 1109, Followers 1, Udostępniony 0  

Ever since I updated from version 10 to 11 the websiteX5 software is a big disappointment.

First I had big troubles with the activation. Then there is the missing templates, which took me a lot of time to figure out the solution.

But now the 11 version does not start at all. It says updating libraries and thats it. Version 10 starts up just fine.

I really regret updating to 11. As far as I am concerned I will no longer buy any new versions as the quality of the product is getting worse since the previous versions.

Posted on the
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Martin Van Balen
Martin Van Balen
User
Autor

After a long time all of a sudden the software did startup.

So this problem seems to have solved itself.

No there is a new problem for which I started a new post.

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Posted on the from Martin Van Balen
Martin Van Balen
Martin Van Balen
User
Autor

Well, that was premature. The problem is still there.

Found out that none of my explorers can connect to the internet when the Incomedia software crashes.

Only ones did the software startup and at that time it worked correctly.

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Posted on the from Martin Van Balen
Martin Van Balen
Martin Van Balen
User
Autor

Downloading the latest full version of the software results in a starting application, but so slow. It takes about 5 minutes to start. Very disappointing.

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Posted on the from Martin Van Balen
Andre E
Andre E
Moderator
Najlepszy Użytkownik miesiąca EN

Martin,

PLease continue here: https://helpcenter.websitex5.com/post/106543

I shall close this post, be patient, it will work. We just need to find out what the trouble is. Do you have another pc or laptop ? Could you try and see how it works on that ?

I will close this post please continue on the metioned one.

BR A

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Posted on the from Andre E