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Zbyněk H.
Zbyněk H.
User

Website Preview and WebPage are different  en

Autor: Zbyněk H.
Visited 1489, Followers 1, Udostępniony 0  

Hello colleagues,   I learn to use your product WebSite X5 EVOLUTION 10 around 1month. Yesterday I have got some comments from my team regarding look of my new project. Today I have performed changes in the project: remove shadows and make rounded corners of objects. In Preview is everything OK but after exporting on the web: http://www.a-plus.cz/fakturace/ it is different (corners are not rounded). I have already deleted everything on WebServer and export it once more. When I run it on local PC it is same.

Could you advise me what I have to do for resolving this issue please?   Thank you for support       Best regards           Zbynek 

Posted on the
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Paul M.
Paul M.
Moderator

Hello Zbyněk,

Your web page is displaying correctly as you wish online.  I have just visited it to check.

What you are experiencing is known as a cache issue.  Your own web browser is serving you up an old copy of the page which it has stored in its 'memory'.

You need to clear your browser cache in order to see the newest version of your web page.

You can either do this through your browser settings, or on a page-by-page basis, by holding down the 'CTRL' key and pressing the 'F5' key which will force your browser to refresh its cache and load the most recent version of the page.

Kind regards,

Paul

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Posted on the from Paul M.
Zbyněk H.
Zbyněk H.
User
Autor

Hello Paul,

   I did it several times. I test it on IE8.0 and Google Chrome on my machine with WXP, virtual machine WXP and on another Win7 PC. My brother have tested it in factory of our customer. I trust you that it is OK for you but there is still some problem.

   Thank you for support

     Best regards

         Zbynek

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Posted on the from Zbyněk H.
Paul M.
Paul M.
Moderator

I've attached a screenshot showing your site as I see it in my browser, Zbyněk.

Can you confirm that your site is displayed as you would like in my screenshot?

If so, then we can rule out any server side issues...  the problem must be a localised one.

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Posted on the from Paul M.
Zbyněk H.
Zbyněk H.
User
Autor

Paul,

    your screenshot is correct. I think that we have detected where is the problem. It does not work under older versions of Browsers. I have contacted other colleagues and under IE9 or higher it is correct.

   Thank you for support

      Best regards

            Zbynek

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Posted on the from Zbyněk H.