WebSite X5Help Center

 
Bjorn Andreassen
Bjorn Andreassen
User

Credits and Widgets  en

Autor: Bjorn Andreassen
Visited 2025, Followers 1, Udostępniony 0  

I have bought25Creditsand activated this in my account, but the widgets do not appear in my X5 Pro. Iget an error message: Errorgenerics.

How do Ifixthis?

Posted on the
9 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Bjorn Andreassen
Bjorn Andreassen
User
Autor

The support from X5 staff is too slow!!!

It is not good enough if you must wait for hours, when you have bought something and have a problem.

Czytaj więcej
Posted on the from Bjorn Andreassen
Incomedia
Claudio D.
Incomedia

Hello Bjorn,

Do they work in the preview? Did you also try in a new project to see if then these appears correctly?

Many thanks!

Czytaj więcej
Posted on the from Claudio D.
Bjorn Andreassen
Bjorn Andreassen
User
Autor

I tried itin a new project, and whenit works.

How  do i fix this problem?

Czytaj więcej
Posted on the from Bjorn Andreassen
Bjorn Andreassen
Bjorn Andreassen
User
Autor

Uninstall and then install?

Czytaj więcej
Posted on the from Bjorn Andreassen
Bjorn Andreassen
Bjorn Andreassen
User
Autor

Reinstall did not fix the problem.

Czytaj więcej
Posted on the from Bjorn Andreassen
Bjorn Andreassen
Bjorn Andreassen
User
Autor

What www problem?

Czytaj więcej
Posted on the from Bjorn Andreassen
Der Zwoemti
Der Zwoemti
Moderator

I'm sorry. Yesterday was the problem that you could not call without www page. Now it works again.

If my answer be correct, you can close the topic there where you click on correctly

Czytaj więcej
Posted on the from Der Zwoemti