Responsive Web Design - Update or A Solution? Incomedia can you please be kind enough to respond? 
Autor: PJ D.On behalf of every user (Loyal or New) of your software, you seem to be very backwards in coming forwards with regards to giving an indication to whether you plan to provide a solution (a fix, a temporary workaround or an update to the software) to this problem which all your users are currently confronted with.
We all appreciate the support of the moderators on this site, however the reponsibility should not lie with these very helpful people who are taking the flack from the "end user".
Whilst the moderators try to assist, they are not providing the answers to the questions of your clientelle and the sarcastic responses such as "I do not have a crystal ball" does not really help the situation!
It is now time that Incomedia provided an official statement, to as and how they plan to resolve this forthcoming problem!
In the meantime please be so kind as to take your heads out of the sand and "Man Up" by providing your users with an honest and fair indication to as and when:
1) A temporary solution or a step by step workaround (with instructions) will be offered?
2) An update to,the software will be provided?
Yours sincerely,
PJ D.
1) new mobile Project
https://www.google.com/webmasters/tools/mobile-friendly/
Autor
@Zwoemti, Ich bin die erste zu sagen danke zu dir (weil wir haben schoen ein problem zusammen festgestellte), aber sollche kommentar hilft nichts zu viel?
@Zwoemti, I am the first to say thank you to you for your assistance and support you give to others on this forum (because you were very helpful when we were diagnosing a problem together), however 1 phrase answers do not really help many users here!
OK, so
As per your quote and my question, what about a "Step By Step" guide?
Ok so all my projects are based around a custom template I have created.
I do not plan to use any of the Incomedia templates for a mobile friendly site, however I will work to the dimensions (640px wide) as indicated in this post: https://helpcenter.websitex5.com/post/116436 if this is correct????
So I now proceed to make a new mobile website.
1) Once completed, how do I add / integrate this to my exisiting site so that when a user from a mobile device is automatically redirected to the mobile version and a user from pc is redirected to the PC version?
2) I have multiple sites that I host and this seems somewhat a long winded way to fix each and every site!
I like many users here have purchased multiple versions of this software, and whilst we are appreciative of your help we would appreciate feedback from the software developers to as and when a fix will be provided?
Hello PJ D,
As long as you use a template with as width 640px or less, you use a larger font size in the whole project, you give leave more distance between the menu buttons and in step 3 you try to add all the content one below the other principally for text objects where they use all the available width the website will easily pass the google mobile test.
About the redirect there are many solutions available which can be easily found with search engines like google. In most cases you find a script to integrate in the desktop website where then the user will be redirected to the mobile site.
Many thanks!