MP3 file won't play in exported website 
Autor: Dave K.
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Hello;
I just upgraded to the latest revision of X5 11.0.7.30 and I've created a very simple one-page site that plays a gallery with an autoplay audio. Works fine in Preview, but as soon as I export the site and attempt to open it in a browser, it won't play the MP3 file. The gallery, etc. all works fine, just no music. Should the export take everything including all the proper links to files used? Is there a setting I'm missing? This isn't a published site, so I can't provide a link. I open the site by clicking on the Index.html file and it opens fine.
Dave K.
Posted on the
Hello Dave,
It's difficult to diagnose the exact cause without a link, but it seems likely that the browser you are using lacks support for MP3 files, or at least is unable to stream them. However, it could also be a mis-configuration on your web server... like I say, it's difficult to know for sure.
In any case, it is not recommended to upload audio files in MP3 format. For maximum compatibility you should convert any audio files to MP4/M4A format, which will ensure that they play correctly on the broadest range of end user devices.
Please see the WebSite X5 help file for further information:
http://help.websitex5.com/en/v11/evo/index.html?ogg_video.htm
There are software media converters available... I personally use Aiseesoft Total Media Converter and can thoroughly recommend it.
http://www.aiseesoft.com/total-media-converter.html
Kind regards,
Paul