Try to reinstall x5.

https://answers.websitex5.com/profile/downloads

If this does not help try to install or even better reinstall .net framework.

https://helpcenter.websitex5.com/post/105824

https://helpcenter.websitex5.com/post/125029

Hello Peter,

Can you please open the Details tab and copy the content and paste it here to see what causes this issue?

Many thanks!

8/18/2015 12:17:04 PM [EXCEPTION] Access to the path \'C:\\Users\\PETERHOME\\Documents\\Incomedia\\WebSite X5 v11 - Professional\\_temp_0w7996cb\' is denied. mscorlib at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost) at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost) at System.IO.Directory.CreateDirectory(String path) at WebsiteX5.BL.ProjectsLibrary.New(String folder, String project) at WebsiteX5.BL.BLManager.NewProject(String folder, String projectName) at (Object , String , String ) at ..(Object , String , String ) at ..( ) at ..( , PaneEnum ) at . .( , PaneEnum ) at . .(Object , MouseEventArgs ) at (Object , Object , MouseEventArgs ) at ..(Object , Object , MouseEventArgs ) at ..(Object , MouseEventArgs ) at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Label.WndProc(Message& m) at (Object , Message& ) at . .(Object , Message& ) at ..WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 8/18/2015 12:17:00 PM [INFO] wizProjectSelection 8/18/2015 12:15:17 PM [INFO] wizStart

Hi have tried all of this ubistalled and reinstalled a few times i have to activate every time ? it works once then when i login again i get error .i am a network engineer so i know my way around computers .note all so netframework is part of windows 10 as default and have checked this using cleanup tool and reinstalled .

kind regards

peter

Hi Claudio just an update i have set program to run as admiistrator by default instead of user. so far so good ill update you over next few days.

thanks 

peter :)