Your browser must support HTML5 or Adobe Flash
Autor: Glenn W.
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I created my web page, including videos on my home PC. I exported the files to USB from Advanced Settings and uploaded to my laptop at work, but when I go to play the video I get messages that say "Your browser must support HTML5 or Adobe Flash". I use Chrome and it does support HTML5 and it has Flash Player built in so where could this problem be? I have played video from other websites I have created on my laptop with no problem so I would assume the problem lies within the export process, would that be right? If so, what can I do to fix it?. I even tried installing the video straight from the laptop into X5 with no luck. Thank you.
Posted on the
Hello Glenn,
Type the following into your browser address bar in Chrome to check the status of Adobe Flash Player:
chrome://plugins
Your issue is most likely related to the format of your video files, and the encoding used.
For maximum compatibility video files should be in MP4 format with the following encoding:
Please see the help file for further details:
http://help.websitex5.com/en/v12/evo/index.html?ogg_video.htm
Kind regards,
Paul