Instabilities and crashes of X5 
Autor: José Luiz A.
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Hi
I´m facing some problems with my X5. It crashes sometimes when I try to change an object in Step 3. I´m including some galleries using "Image zoom" and the "Galeria" components. When opening these components, sometimes, X5 hangs up!! Normally in the second or third try the problem appears.
I have the software installed in two computers, but this problem just appears in one of them. The other is also instable, but I cannot say out, at this moment, the exact problem. Both computers runs X5 version 12 (I downgraded to 12.0.4-21 and problem continues...) in a Windows 10 machine.
Posted on the
HelloJosé Luiz A.,
Can you please tell me the exact error message you get when this happens?
Try to repair the .NET Frameworks by following these steps and then try again:
Go to Control Panel > Programs and Features > Turn Windows features on or off
Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. Clear also the check box for Microsoft .NET Framework 4.6 and then click on OK.
After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1 and 4.6 and then click ok.
Many thanks!